You may not cancel an order by you for any download of a Digital Print once it has been made available for download by you. Each purchase of a download shall be deemed a final, non-exchangeable, non-refundable sale.
We take great care in providing our Prints. In the unlikely event of faults with, or damage to, the Physical Prints, or if you have received a faulty or incomplete Digital Print, please contact us at [email protected] We will repair or replace any such faulty or damaged Print if possible or, if there are continuing issues with the Print, we may issue you a refund. You must notify us within a reasonable period of time of download of the Digital Print or receipt of the Physical Print of any defects in or damage to the Print. If you fail to notify us within a reasonable time, we will have no liability to you. Notwithstanding the foregoing, you understand that your exclusive remedy and our sole obligation for a defective Print shall be that we will provide a replacement copy of a defective Print or repair or replace the same.
Please note that we cannot guarantee that the quality or design of any Print purchased by you will meet your expectations, and any failure to meet your expectations will not be considered a defect for purposes of this section. We have made every effort to display as accurately as possible the colors and images of our Prints. We cannot guarantee that your computer monitor’s display of any color will be accurate.