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ORDER CHANGES: Unfortunately, once an order has been placed, we are unable to edit, change, or remove any of the prints in your order. However, if we can catch the order before it is fulfilled, we can cancel it, and you can place another order with the correct items. Please see below for information on canceling your order.

CANCEL ORDER: Please send us an email with your order number and “CANCEL” in the subject line, we will try our best to stop the order. If you have already received shipping confirmation, or if your order has been processed for shipping, we will not be able to cancel your order, but we can assist with a return when the order arrives. Please note, there might be charges involved in case of order cancellation at any stage and its at our decision to decide if an order can be canceled or refunded or not.

SHIPPING STATUS: If the tracking status says “Accepted” then your order has been handed over to our courier partner and it is awaiting status updates. Please reach out to us if nothing changes within 7 days and we can assist you with the next steps.

FRAME SIZE HELP : Here are some tips for selecting art frames depending on your space:
Queen Bed – (3) 12 x 18 inches or (2) 24 x 36 or (1) 36 x 48 inches
King Bed – (2) 24 x 36 or (1) 36 x 48 inches
Sofas – (2) 36 x 48 inches

Where is my digital download?

We ship mounted canvas prints only. So there is no digital download. In case of special orders, please contact amrita@qubesys.com

When will I receive my physical print order? 

All standard size print orders ship direct from our warehouse in Bhubaneswar within 7-10 business days. You’ll receive an email notification once your order has shipped, including a tracking number. At this time we don’t offer expedited shipping.

Is a frame included? 

Yes, we ship printed framed mounted canvas only with hooks.

Can I custom frame an oversized print?

Absolutely! But spray adhesive, dry mounting, or glue can not be used on our prints. We only recommend small pieces double sided adhesive to secure the print to any backing.

Do you ship internationally?

At this time, we only ship within India and UAE for canvas mounted items.  In the meantime, we hope that our digital downloads can still be a great option for you, as you get instant downloads upon purchase and can print them locally in budget.

 

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